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Who Do I Call?

The following people and organizations can be contacted if child care providers have any questions regarding the CCDF Program.

ACS Provider Helpdesk - 800-422-0850

  • Questions about CCDF payments
  • Problems with POS machine
  • Reporting provider holidays
  • Reporting a change in banking information
  • Questions about tax reporting documentation (Form 1099)
  • Verification of income received
  • For technical assistance with

Fraud Hotline - 800-403-0864

  • To report suspected fraud

    Select option 1 and then option 2. When prompted enter zip code.

  • Address

    FSSA Compliance Division
    Room E-414
    402 W. Washington Street
    Indianapolis, IN 46204

CCDF Policy Consultant - 877-511-1144

  • Assitance with all CCDF policies and procedures and program support for families and providers

CCDF Provider Helpdesk - 866-258-8808

  • Information on completing a discrepancy request
  • Status of a discrepancy payment
  • Clarification regarding rejected or denied discrepancy payments

The Consultants Consortium (TCC) - 866-921-6623

  • For certified unlicensed providers only
  • Questions about CCDF provider standards
  • Considering a move to a new location
  • Questions about a Notice of Order
  • Facility is not available for selection by the local Intake Office

For more information visit

Funded by the Indiana Family and Social Services Administration, Office of Early Childhood and Out of School Learning.

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